DCH hires Martti, a helper who speaks 230 languages

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The Dallas County Hospital in Perry is happy to announce our newest team member, Martti.

Martti stands for My Accessible Real-Time Trusted Interpreter, and Martti is working to improve the lines of communication between patients and providers.

With more than 230 languages, Martti will provide 24-hour video or audio remote interpreting. Just over 50 of these languages can be interpreted via audio and video, meaning Martti can also interpret American Sign Language.

Martti will be able to track which hospital department and language that have the strongest need for interpretation at the Dallas County Hospital facility. This will increase the ability to continue to improve patient-physician communication and quality of care to patients.

“We are excited to have Martti join our team,” said Angela Mortoza, Dallas County Hospital CEO, “providing a service that helps reduce anxiety for the patient while providing increased communication for the physicians to better assess the patient’s needs and symptoms.”

The Martti service was introduced in 2006 by the El Segundo, Calif.-based Cloudbreak Health.

“We are always striving to improve our quality of care to our patients and our community,” Mortoza said. “We serve a diverse population, and this technology will allow us to access high-quality interpreters in a timely manner.”

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