National Public Safety Telecommunicators Week was proclaimed Tuesday by the Dallas County Board of Supervisors.
The honorary week, celebrated April 14-20 this year, recognizes emergency-services personnel who answer 911 and non-emergency calls 24 hours a day, seven days a week.
Dallas County Sheriff’s office Communication Director Terry McClannahan was accompanied by two veteran dispatchers of the DCSO Communication Center, Jeremiah Minshall, with 21 years of service, and Jill Johansen, a 20-year dispatcher.
McLannahan praised Minshall and Johansen for their devoted service. He was seconded in his praise by Dallas County Supervisors Mark Hanson, Kim Chapman and Brad Golightly.
McClannahan also recognized the Communication Center’s recent winning of an award for excellence from Tyler Technologies for Dallas County’s extensive deployment of the Tyler software. Johansen was particuarly commended for the software build out.
Hanson read out the National Public Safety Telecommunicators Week proclamation:
National Public Safety Telecommunicators Week
April 14-20, 2019
Whereas emergencies can occur at any time that require law enforcement, fire or emergency medical services; and,
Whereas when an emergency occurs the prompt response of deputies, police officers, firefighters and paramedics is critical to the protection of life and preservation of property; and,
Whereas the safety of our deputies, police officers and firefighters is dependent upon the quality and accuracy of information obtained from citizens who telephone the Dallas County Sheriff Communications center; and,
Whereas 911 Dispatchers are the first and most critical contact our citizens have with emergency services; and,
Whereas 911 Dispatchers are the single vital link for our deputies our police officers and firefighters by monitoring their activities by radio, providing them information and insuring their safety; and,
Whereas 911 Dispatchers of the Dallas County Sheriff Communications Division have contributed substantially to the apprehension of criminals, suppression of fires and treatment of patients; and,
Whereas each 911 dispatcher has exhibited compassion, understanding and professionalism during the performance of their job in the past year;
Therefore Be It Resolved that the Dallas County Board of Supervisors declares the week of April 14th through 20th, 2019 to be National Public Safety Telecommunicators Week in Dallas County in honor of the men and women whose diligence and professionalism keep our county and citizens safe.
Signed this 16th day of April, 2019
Chairman Dallas County Board of Supervisors __________________________